SW
Sune W
1 reviews | Active since Aug 2012
11 Mar 2025, 10:17
Momentum Multiply loads *****ulant Health Assessment results
I am shocked at the lack of service received from Multiply. Since November 2024, I am struggling to get any form of assistance from Multiply.
A digital Health Assessment was loaded on my profile, however I did NOT do a digital Health Assessment as my device was not compatible.
They removed the Withings app without any warning, thus I could not finish my challenge that I was competing in.
I am not able to convert rewards to Health Returns due to their system malfunction which loaded a digital health assessment on my profile, which was not done by me.
I have been begging for assistance since November 2024, but all my emails are being ignored.
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Replies (1)0
Replies (1)Momentum (SA)'s replyOfficial
11 Mar 2025, 10:33Dear Sune,
Thank you for your posting and we sincerely apologise for the service received.
We have escalated your posting to a manager in the Multiply department for assistance and feedback.
Kind regards
NH
Thank you for your posting and we sincerely apologise for the service received.
We have escalated your posting to a manager in the Multiply department for assistance and feedback.
Kind regards
NH
Momentum (SA)'s reply11 Mar 2025, 10:33
Official
Dear Sune,
Thank you for your posting and we sincerely apologise for the service received.
We have escalated your posting to a manager in the Multiply department for assistance and feedback.
Kind regards
NH
Thank you for your posting and we sincerely apologise for the service received.
We have escalated your posting to a manager in the Multiply department for assistance and feedback.
Kind regards
NH
