MOMENTUM MULTIPLY INEPT SERVICE

Item: Momentum (SA)
Rating: 1
Author: JOHN S

MULTIPLY AS WELL AS THE LIFE SIDE ARE PATHETIC WHEN YOU TRY TO CALL THEM. I HAVE BEEN TRYING THRU EMAIL TO SAY LET ME KNOW TIMES WHEN YOU WILL CALL (6 EMAILS) YET THEY IGNORE THIS KEEP CALLING AND WHEN YOU CALL BACK THE OPTION FOR MULTIPLY CUTS THE CALL - DISGUSTING AND INEPT

Helpful (0)

Replies (2)

Momentum (SA)'s replyOfficial

24 Jun 2020, 08:09

Dear Mr Sherratt,

Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. I have referred this matter to our Escalations department to investigate.

Regards,

ND.

Momentum (SA)'s reply24 Jun 2020, 08:09

Official

Dear Mr Sherratt,

Momentum (SA)'s replyOfficial

24 Jun 2020, 13:11

Dear Mr Sherratt,

Divan Strydom from our Multiply Escalations team has confirmed that he has contacted you and confirmed that your membership has been cancelled, as per the e-mail instruction received.

Divan confirmed that he has managed to address the concerns that you have raised.

I trust that the matter has thus been resolved.

Kind regards,

ND

Momentum (SA)'s reply24 Jun 2020, 13:11

Official

Divan confirmed that he has managed to address the concerns that you have raised.

I trust that the matter has thus been resolved.

Kind regards,

ND