Momentum Multiply - Healthy heart score

Item: Momentum (SA)
Rating: 1
Author: romaramparsad R

I have made numerous calls to Momentum Multiply to update my information since March 2017 and I have no joy, I have been promised a call back on numerous occasions and still no call back. I find that this total disregard for my request appauling, wish I never dealt with this company. People there are very ***********.

Helpful (0)

Replies (3)

Momentum (SA)'s replyOfficial

03 May 2017, 06:51

I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you

Regards,

N D'Arch

Momentum (SA)'s reply03 May 2017, 06:51

Official

I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you

Regards,

N D'Arch

Momentum (SA)'s replyOfficial

03 May 2017, 10:19

Divan Strydom from our Multiply department confirmed that he has contacted you regarding this query. The information with regards to your Healthy Heart Score was sent to the relevant department to update the information on system. The updates status should reflect on system by tomorrow during the course of the day. I will provide you with more feedback once I have received confirmation that the Health Heart Score was updated successfully.

Kind regards,

N D'Arch

Momentum (SA)'s reply03 May 2017, 10:19

Official

Kind regards,

N D'Arch

Momentum (SA)'s replyOfficial

04 May 2017, 11:35

Dear Ms Ramparsad,

Your Health Heart Score has been successfully updated.

I hope that this matter has been resolved to your satisfaction.

Kind regards,

N D'Arch

Momentum (SA)'s reply04 May 2017, 11:35

Official

Dear Ms Ramparsad,

Your Health Heart Score has been successfully updated.

I hope that this matter has been resolved to your satisfaction.

Kind regards,

N D'Arch