PS
Philip S

1 reviews | Active since Apr 2013

16 Feb 2015, 15:00

Momentum Multiply EXTREAMLY poor service!

I have contacted ***hundreds of times. One or two consultants return my call, but most of the I just get empty promises of people saying they will return my call as they can never resolve my problem immediately - needless to that they don't even return my call.<br> <br> I really feel that this is unacceptable - I have to pay for a benefit every month, but Momentum Multiply doesn't deliver on the service. What if I decide not to pay for the duration that I didn't get service?? I will loose my benefit! This is not fair and a poor image for a company this size! You should look after your clients. <div><br></div><div><em>(Supplier name changed from Momentum Health to Momentum by Hellopeter.com)</em></div>

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply17 Feb 2015, 10:33
Official
Hello pschreve,

Your comments regarding the service you received at Momentum are very
important to us. I personally assure you that a manager will contact you.

Thank you for reporting this incident.

Regards
Charmaine Klopper