RS
Robert S
1 reviews | Active since Aug 2021
01 Sept 2021, 11:37
Momentum Multiply expects you to gym during illness and lockdown.
Good tip to all those out there. If you are ill, have Covid or when it's lockdown time and can't gym - it's cheaper to cancel your gym membership and just reinstate it when you want to gym again with a sign up fee.
They won't even consider assistance or a payment break even after they requested medical confirmation. They expect you to gym and pay you full gym fees even when suffering from Covid or when the gyms are closed due to lockdown.
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Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
01 Sept 2021, 11:50Dear Mr. Stols,
We appreciate you raising your concerns with us. We will refer your posting to an escalation specialist in our Multiply department to investigate the matter, and to contact you to discuss.
Regards,
ND
We appreciate you raising your concerns with us. We will refer your posting to an escalation specialist in our Multiply department to investigate the matter, and to contact you to discuss.
Regards,
ND
Momentum (SA)'s reply01 Sept 2021, 11:50
Official
Dear Mr. Stols,
We appreciate you raising your concerns with us. We will refer your posting to an escalation specialist in our Multiply department to investigate the matter, and to contact you to discuss.
Regards,
ND
We appreciate you raising your concerns with us. We will refer your posting to an escalation specialist in our Multiply department to investigate the matter, and to contact you to discuss.
Regards,
ND
Momentum (SA)'s replyOfficial
01 Sept 2021, 14:09Dear Mr. Stols,
Divan Strydom in our Multiply department confirmed that he had contacted you to discuss your posting, and explained that we do not apply any premium holiday on SAYG premiums, however, we do offer override discounts to members who cannot train due to an illness/injury (subject to medical documents).
Mr. Strydom indicated that you were satisfied with the feedback?
Kind regards,
ND.
Divan Strydom in our Multiply department confirmed that he had contacted you to discuss your posting, and explained that we do not apply any premium holiday on SAYG premiums, however, we do offer override discounts to members who cannot train due to an illness/injury (subject to medical documents).
Mr. Strydom indicated that you were satisfied with the feedback?
Kind regards,
ND.
Momentum (SA)'s reply01 Sept 2021, 14:09
Official
Dear Mr. Stols,
Divan Strydom in our Multiply department confirmed that he had contacted you to discuss your posting, and explained that we do not apply any premium holiday on SAYG premiums, however, we do offer override discounts to members who cannot train due to an illness/injury (subject to medical documents).
Mr. Strydom indicated that you were satisfied with the feedback?
Kind regards,
ND.
Divan Strydom in our Multiply department confirmed that he had contacted you to discuss your posting, and explained that we do not apply any premium holiday on SAYG premiums, however, we do offer override discounts to members who cannot train due to an illness/injury (subject to medical documents).
Mr. Strydom indicated that you were satisfied with the feedback?
Kind regards,
ND.