Momentum Multiply decides to commit *****

I have cancelled my Momentum Multiply membership in the beginning of February 2025. After numerous emails, phone calls , business WhatsApp chats and assurances that my membership AND gym membership will be completely cancelled by the end of February 2025 and yet Momentum decides to ************ly and ********ly deduct money from my account again! It's called *****. I clearly stated that NOTHING should be deducted again from Momentum Multiply as of February 2025. Momentum Multiply assured me that everything is cancelled by the end of February and I even received SMSs. I've also asked that Momentum needs to confirm that my gym membership MUST be cancelled and and yet another premium has gone off. Momentum WILL rectify the issues immediately else I'll have to report this to the Ombudsman. To everybody out there NEVER EVER join Momentum or their Multiply ripoff. They hire and use unskilled cheap labour who is only there for a salary and cannot comprehend the seriousness of business. You can't entrust a company to people who lack responsibility. Momentum and Multiply appears to be nothing more than *****sters at best.