1 reviews | Active since Apr 2017
Momentum Multiply bad bab customer service
<p>I don’t understand how it can take 14 days to help me to link my polar device , it says it is linked, but I don’t get my active days points, I have send over 10 e-mails regarding this issue, with only reply it has been escalated and someone will respond between 48 to 72 hours , well it has been 14 days now. And this is not the first issue I have been having since I have joined 1 of April.</p>
Thank you for taking the time to let us know that you are unhappy with the level of service you have received.
One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Debbie van der Haar
Thank you for taking the time to let us know that you are unhappy with the level of service you have received.
One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Debbie van der Haar
thank you for your fast response
thank you for your fast response
Thank you so much for taking the time to rate our service.
Kind regards
Natasha
Thank you so much for taking the time to rate our service.
Kind regards
Natasha
Ok it is 25 days later and my polar is still not linked. sending e mails every second day and when i get a reply , it is that the tecnical department will be in contact with me , and stil waiting on them to help me. i have rep**** that i have changed the public stettings, and it is still not showing my points on your site.
Your help will be appreciated.
Ok it is 25 days later and my polar is still not linked. sending e mails every second day and when i get a reply , it is that the tecnical department will be in contact with me , and stil waiting on them to help me. i have rep**** that i have changed the public stettings, and it is still not showing my points on your site.
Your help will be appreciated.
And this problem is still not resolved ... Paying for something that is not working is so frustrating .
And this problem is still not resolved ... Paying for something that is not working is so frustrating .
Management have tried calling you on your cell phone at 12H40 today however, you were not available to take our call.
We have therefore responded to you via email.
We would like to sincerely apologise for the inconvenience and frustration that this matter has caused you.
Kind regards
Natasha
Management have tried calling you on your cell phone at 12H40 today however, you were not available to take our call.
We have therefore responded to you via email.
We would like to sincerely apologise for the inconvenience and frustration that this matter has caused you.
Kind regards
Natasha