1 reviews | Active since Feb 2016
Momentum Multiply
Momentum Multilpy have cancelled my contract with Virgin Active on the 31 March 2016.<br> <br> I didnt get a cancellation form/letter or email from them.<br> Nobody contacted me regarding this matter.<br> No sms ! <br> Nothing !<br> <br> <br> And why did they cancelled my Virgin Active contract, because somebody in there admin department captured my debit order details incorrectly....<br> <br> This is my second complaint to Hellopeter about Momentum Multiply ' s poor services...<br> Momentum admitted it is a mistake on there side om 1 April 2016...<br> They said it would correct it within 24h00<br> They said they would send me an email regarding this matter...<br> <br> Again Nothing !<br> <br> The only people helping me in this matter are the Virgin Active Staff members at<br> - HazelDean<br> - Menlyn<br> I gym 6days a week, they know me and my kids by now..<br> ..... even though my card is swiped ...<br> 1 April 2016<br> 4 April 2016<br> 5 April 2016<br> Its showes on the system MEMBERSHIP CANCELLED BY MOMENTUM <br> <br> They still help me gym...<br> <br> If Momentum Dont do something about this matter, my husband and will be forced to cancel all contracts with Momentum...<br> <br> Thank you<br> <br> <br> <br> <br> Momentum Multiply has given me poor services from 2016...<br> <br>
Your comments regarding the service you received at Momentum are very
important to us. I personally assure you that a manager will contact you.
Thank you for reporting this incident.
Kind regards,
Nicolette D'Arch
Your comments regarding the service you received at Momentum are very
important to us. I personally assure you that a manager will contact you.
Thank you for reporting this incident.
Kind regards,
Nicolette D'Arch
