1 reviews | Active since Nov 2016

05 Feb 2018, 14:55

Momentum Multiply

I am struggling to get them to activate my gym account due to an error in one of the consultants providing me incorrect banking details to pay in and stipulate which account is for what. It is a month now and still no feedback as to what is happening with my account.

Details Natalie Langeveld ********** 578

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply05 Feb 2018, 15:28
Official

Thank you for taking the time to inform us of your concerns. It was referred to our Escalation Specialist team and a representative will be in contact with you shortly.

Kind regards

CK

's update08 Feb 2018, 08:59
Reviewer Update
I have not been contacted yet. ********** and my account is still suspended. Not really happy with Momentum's service as i cannot even enter the gym not due to an error on my side but Multiply's side.