1 reviews | Active since Nov 2017
Momentum Multiplier inefficiency
I joined Momentum Health and Momentum Multiplier on the 1st of October 2017.
I tried to creat an online profile on Tuesday the 31st of October 2017.
I was unsuccesful and sent and e-mail to the following e-mail address: **********
24 hours later I follwed it up with another e-mail as I received no response to my first e-mail.
The first time I received feedback was from Tumelo on Thursday the 2nd of November 2017.
She indicated that they initially captured my e-mail address incorrectly and requested the Multiply department to correct it accordingly .
The only problem was, she responded to my e-mail with an incorrect e-mail address.
a Bad job of copy and paste!
I yet again corrected her mistake and asked that the matter be rectified.
It has now been 4 days since my initial attempt to register for the online portal service only to find that I am still unable to register!
This is not the first instance of bad service that I have received from Momentum.
My suggestion to anyone reading this, rather go the Discovery route, Momentum obviously do not want your business.
Thank you for bring this to our attention.
A consultant will contact you to assist with your query.
Kind Regards
Debbie van der Haar
Thank you for bring this to our attention.
A consultant will contact you to assist with your query.
Kind Regards
Debbie van der Haar
I received confirmation that your concerns have been addressed and the complaint resolved.
Kind regards
CK
I received confirmation that your concerns have been addressed and the complaint resolved.
Kind regards
CK
