Momentum Metropolitan FAW. Poor service to ex employee.

I Retired from Momentum Metropolitan on 30/11/2021. I completed my withdrawal forms on 4th of November and it was sent to FAW on 18th of November. I have been given the runaround since then. I ommitted something on one of the forms and no one bothered to let me know. Once I started following up, then only I was told about the incorrect form. Disgusting service to a retiring employee.