NN
Nkanyiso N

1 reviews | Active since Oct 2012

20 Apr 2015, 09:12

Momentum Making it Difficult to Cancel Policy

Hi Peter<br> <br> I'm Nkanyiso Nxumalo and I've been wanting to cancel my Momentum policy and they making it difficult for me. My policy number: *** and the email I used to submit my things with momentum is [Email Removed] <br> <br> I am now unemployed and cannot support this policy even after my parents have been giving me cash physically to deposit into my bank account to help me pay, now momentum does not want to understand that and keeps saying they want to track how I'm getting money? How do I provide that when I'm telling them who supports me and how I'm getting money? Thy weren't interested in all of this when I signed up for this policy and now it's an issue? I even arranged with the bank a stop order so they won't take money from my account cause Momentum does not want to cancel my policy. <br> <br> Why is this such a headache, please help me. <br> <br> Thanks. <br> Nkanyiso Nxumalo<br> ***

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply20 Apr 2015, 09:26
Official
Hello NkaNxumalo,

Your posting has been noted and I can assure you that a manager will contact you shortly.

Kind Regards
Floraine van Buuren
NN
Nkanyiso N's update27 Jun 2016, 16:51
Reviewer Update

Good Evening,

This was successfully resolved. Thanks again.

Warm Regards

Nkanyiso Nxumalo.