Momentum makes it so complicated and confusing to get hold of them.

What a nightmare calling Momentum to make a follow up on a funeral claim. I called them on *** and spoke to Nahida, explained to her that I want to make a follow up on a funeral claim.She transfered me but the call didn't go through to anyone, it got disconnected. I called again and spoke to her and she transferred me again, this time the call was transferred to someone who is so quick and rolling on the phone that I could not get her name, she said I was at Metropolitan.She said she is transferring me to Momentum but I stayed on the line until I hanged up. The service is pathetic and it becomes a complicated mission just to call and make follow up on a claim.