Momentum Life insurance is the worst service provider ever!

As a new client taking out a life policy I would like to point out my deepest regrets working with momentum to take out a life policy. They never initiated my policy, gave sorry excuses of doctors not giving reports(while I spoke to the doctors themselves and contradicted the statements from Momentum). The help and transparency from the brokers and this company is so disappointing and very bad. I would never recommend them as a professional and supportive company when it comes to any financial matters. As the few who handled this matter of my policy and including my sister’s with the same problem. Someone has to take responsibility for this matter and resolve what has been lost on my side.