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rishi P

1 reviews | Active since Oct 2016

20 Nov 2018, 11:04

MOMENTUM LIFE COVER

Due to the Denise Ganas case I willing be cancelling my life cover, my wife's life cover and my RA.

THE WHOLE POINT OF HAVING LIFE COVER IS HAVING PEACE OF MIND.

AT THIS STAGE I DONT THINK ANY OF MOMENTUM CLIENTS HAVE THAT PEACE OF MIND . I AM GOING TO BE A FATHER OF TWO I FEEL THE PAIN THAT MOMEMTUM IS PUTTING THE GANAS FAMILY THROUGH.

THE CORRECT THING THAT SHOULD HAVE BEEN DONE WAS MOMENTUM REQUESTING FULL BLOODS. ITS YOUR FAULT FOR NOT REQUESTING FULL BLOODS.

WHEN PROCESSING A CLAIM YOU DO PULL ALL MEDICAL RECORDS AND INVESTIGATE WHY NOT PUT HALF THE EFFORT BEFORE OFFERING SOMEONE LIFE COVER.

YOU CANT MAKE HIS FAMILY SUFFER FOR THINGS THAT MOMENTUM SHOULD HAVE DONE.

I NO LONGER FEEL ASSURED WITH MOMENTUM.

REFUSING TO PAY THE 2.4MILLION WILL COST MOMENTUM ALOT OF CURRENT CLIENTS IN MY OPINION

AS FOR THE FUTURE I WONT WANT TO JOIN IF YOU READING THIS WILL YOU???

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply20 Nov 2018, 11:09
Official
 
Thank you for taking the time to inform us of your concerns.  

We would like to provide you with additional information which we believe might influence your decision. We value your business and urge you to fami****ise yourself with the facts in the media statement and the Questions and Answers document, which will be e-mailed to you. 
 
Insurers have a duty to protect existing clients who acted in good faith. Even though we sympathise with the loss that a family suffers when a loved one dies, had we paid the claim that is currently highlighted in the media, we would indirectly encourage the practice of non-disclosure.  This, in turn, would have a negative financial impact on existing and future clients. 
 
If you wish to proceed with your decision to cancel your cover, please discuss the impact of this decision with your financial adviser, to make an informed decision about the impact on your financial planning. 
 
 Kind regards
 Charmaine 
rP
rishi P's update20 Nov 2018, 11:14
Reviewer Update
FIRSTLY ATLEAST HAVE THE DECENCY TO SEND A PROPER RESPONSE AND NOT AUTO GENERATED RESPONSE. "This, in turn, would have a negative financial impact on existing and future clients. " DO YOU THINK YOU STILL GETTING FUTURE CLIENTS???