NM
Nyashia M

1 reviews | Active since Jul 2020

27 Jul 2021, 15:38

Momentum lies

Still no money after disinvesting with Momentum but yet the email said it should have been paid out 3 working days. I will never ever take any if your products. Iam tired of sending emails requesting feedback.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply27 Jul 2021, 16:06
Official
Thank you for brining this unfortunate situation to our attention. We always aim to deliver the best service and unfortunately you did not have a positive service experience. 

I am truly sorry for the frustration caused by our delay in finalising your withdrawal request. We received the SARS tax directive and approval of payment is imminent. Confirmation of payment will be e-mailed to you shortly following payment. 

Kind regards
CK 
Momentum (SA)
Momentum (SA)'s reply28 Jul 2021, 09:06
Official
Further to my posting yesterday, I may confirm that the withdrawal payment was approved as an immediate payment this morning early and should reflect in your bank account within two hours. We also e-mailed the confirmation letter to you this morning.

Kind regards
CK