PM
Phumzile M

1 reviews | Active since Oct 2012

12 Nov 2020, 16:03

Momentum **** to me for 5 years

Kindly assit me on policy number Policy no: PP***

I opened this policy in October 2015 with a five year goal, I made arangements with a financial adviser for R33 144.00 with a goal date of the 26/10/2020 which covers five years.

kindly find attahed statements for your perusal as the goal date and amount has been consistent all these years and I was only surprised with my September 2020 statement which is completely different from all the statement I have received from you and the amount have suddenly changed.

may I get full explanation as to what led to these changes.

Why is my goal date of 26/10/2020 and the goal amount suddenly dont mean anything to Momentum?

I would have withdrawn the funds long time ago If I knew that I will not be getting any interest but the goal amount kept me going and the promise has not been honoured from your side.

please get back to me ASAP

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply12 Nov 2020, 19:03
Official
Thank you for informing us of your concerns. We will escalate the matter to management to provide feedback and assistance.

Kind regards
NH