MOMENTUM LETS ME DOWN AGAIN!!!!
Momentum money has been promising me since 8 July to sort out my cash backs without success. The answer I keep on getting is that the query has been escalated to the operational team who are super "unoperational" Really disappointed!!
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Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
22 Jul 2019, 08:35Thank you for taking my call, I will call you back as requested to discuss the matter.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s reply22 Jul 2019, 08:35
Official
Thank you for taking my call, I will call you back as requested to discuss the matter.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s replyOfficial
22 Jul 2019, 15:27I tried to make contact with you but left a message on your voice mail. Please provide me with a policy number or your identity number in order to assist you in this matter.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s reply22 Jul 2019, 15:27
Official
I tried to make contact with you but left a message on your voice mail. Please provide me with a policy number or your identity number in order to assist you in this matter.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
's updateReviewer Update
22 Jul 2019, 19:58Dear Michelle
I do not have voice mail on my phone. I am sorry I missed your call. By the time I picked up, the call was dropped.I then sent an email to momentum money for you to ph me back but they obviously did not do it. Please call me after 1230 on my cell tomorrow. I also did my safety questionnaire. There is something seriosly wrong with it.The question refers to using hands free devices. I answered that I have a factory fitted device in my car,i.e. my car came with a blue tooth kit and the feedback says I should have a hands free set !!! Doesnt make sense. Kind Regards
I do not have voice mail on my phone. I am sorry I missed your call. By the time I picked up, the call was dropped.I then sent an email to momentum money for you to ph me back but they obviously did not do it. Please call me after 1230 on my cell tomorrow. I also did my safety questionnaire. There is something seriosly wrong with it.The question refers to using hands free devices. I answered that I have a factory fitted device in my car,i.e. my car came with a blue tooth kit and the feedback says I should have a hands free set !!! Doesnt make sense. Kind Regards
's update22 Jul 2019, 19:58
Reviewer Update
Dear Michelle
I do not have voice mail on my phone. I am sorry I missed your call. By the time I picked up, the call was dropped.I then sent an email to momentum money for you to ph me back but they obviously did not do it. Please call me after 1230 on my cell tomorrow. I also did my safety questionnaire. There is something seriosly wrong with it.The question refers to using hands free devices. I answered that I have a factory fitted device in my car,i.e. my car came with a blue tooth kit and the feedback says I should have a hands free set !!! Doesnt make sense. Kind Regards
I do not have voice mail on my phone. I am sorry I missed your call. By the time I picked up, the call was dropped.I then sent an email to momentum money for you to ph me back but they obviously did not do it. Please call me after 1230 on my cell tomorrow. I also did my safety questionnaire. There is something seriosly wrong with it.The question refers to using hands free devices. I answered that I have a factory fitted device in my car,i.e. my car came with a blue tooth kit and the feedback says I should have a hands free set !!! Doesnt make sense. Kind Regards