Momentum Johan Bekker - Terrible service!

I am not happy.

Momentum has been deducting debit orders from my account for three months after I have explicitly asked for it to be stopped.

To this day, I have had no resolution to the issue due to the total lack of competence and unprofessional service from JOHAN BEKKER of Momentum. I doubt that he should even be left with an ant farm unsupervised.

I have made many attempts to resolve the problem with him but he has ignored my messages and calls. There is always some excuse why things aren't being done and he has blamed everything from SARS to his "off days" for his lack of service. When he does reply to queries, it will be in the form of a short, rude Whatsapp message. And questions are NEVER answered.

The service has been by far the worst I have received from any company and I would advise anyone who is contacted by JOHAN BEKKER to request a different agent. IF you still feel the need to throw your hard earned money into the Momentum black hole, that is...

Momentum gets one star, only because the site requires me to give a rating.

I have had policies and annuities with Momentum for about ten years now. I will never support Momentum again due to the terribly poor service I have received from Johan.