BM
Busisiwe M

1 reviews | Active since Apr 2023

15 May 2023, 10:38

Momentum it's a **** and they full of empty promises

I'm tired of momentum and how they always make empty promises it's over 2 months I call them everyday no communication whatsoever they want you to always run after them but never fix your problems. Everytime after writing something to Hellopeter then called me but still making empty promises. Can they please stop calling me and just fix my problem

0
Replies (3)
BM
Busisiwe M's update15 May 2023, 10:21
Reviewer Update
I'm tired of hearing the same thing everyday you called you last week told me the same thing I'm tired explaining the same thing over and over I don't want you calling me I want you to sand my money
Momentum (SA)
Momentum (SA)'s reply15 May 2023, 10:50
Official
Dear Busisiwe 
Thank you for your communication received.
I have requested urgent assistance from the Escalation team to assist in resolving this matter.
Kind regards
Mvdm
Momentum (SA)
Momentum (SA)'s reply15 May 2023, 10:52
Official
Busisiwe

Unfortunately the payment you stopped at your banking institution created more administrative processes and also involves SARS.

To fix this first has incurred further processes we need to follow, and therefore payment will unfortunately take longer.

Our Escalation Specialists are urgently trying to get this fixed as soon as possible.

Kind regards

EdB