LM
Lebohang M

1 reviews | Active since Feb 2023

13 Feb 2023, 09:16

Momentum is unreliable

I have since claimed for my dad's provident fund from 2021 July, was only told 2022 September that the case was transfared to the board up until now I don't know the verdict and no one is even communicating with me.. I just don't know where or who to call regarding this claim. I'm just going out of my mind.

0
Replies (7)
Momentum (SA)
Momentum (SA)'s reply13 Feb 2023, 09:41
Official
Dear Lebohang
I refer to your communication received and confirm that I have forwarded your request to the Employee benefits team who will be in contract with you shortly.
Kind regards
Mvdm
Momentum (SA)
Momentum (SA)'s reply13 Feb 2023, 10:07
Official
Dear Lebohang
I refer to my previous correspondence. May I request that you provide me with a policy number or a identity number for your Dad on a private reply in order for us to assist you in this regard?
Thank you in advance.
Mvdm
Momentum (SA)
Momentum (SA)'s reply14 Feb 2023, 09:58
Official
Lebogang

Could you please confirm the company your father worked for?

There are several business units within the company and we are trying to trace the particulars of your father on our side.

Could you please just provide us with as much information as possible regarding your father?

Thank you kind;y

Regards
EdB 
LM
Lebohang M's update14 Feb 2023, 12:58
Reviewer Update
Check it under e joburg
LM
Lebohang M's update16 Feb 2023, 11:02
Reviewer Update
He was working at a library in Randburg. The policy is under e joburg fund.
LM
Lebohang M's update16 Feb 2023, 11:05
Reviewer Update
I'm waiting to be tested and it's been months since waiting to be tested and I need to go back to school soon. Please help!
Momentum (SA)
Momentum (SA)'s reply16 Feb 2023, 11:32
Official
Lebohang

The matter has been escalated to the relevant business area - they are aware of the matter.

Kind regards
EdB