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Cecilia N

1 reviews | Active since Nov 2018

27 May 2024, 04:43

Momentum is the worst to deal with

Momentum left me frustrated

It's been 3 months since I have made a claim with them each time I contact them for assistance they take me from pillar to pos***** really heartbreaking to see such a company playing with people

Alexander Forbes is the best...I feel so helpless and frustrated

0
Replies (6)
Momentum (SA)
Momentum (SA)'s reply27 May 2024, 09:35
Official
Cecilia

There are various business units contained within the company. Could you please provide us with the relevant policy number you are referring to and please also confirm what type of claim you have lodged.

This will assist in referring this matter to the relevant business area to receive urgent attention.

Thank you kindly,

EdB   
CN
Cecilia N's update27 May 2024, 11:21
Reviewer Update
I'm trying to claim my pension funds...it's been 3 months with no assistance
Momentum (SA)
Momentum (SA)'s reply27 May 2024, 11:32
Official
Cecilia

I am just re-iterating my previous response:

"...Could you please provide us with the relevant policy number you are referring to..." 

I am trying to trace the business unit of your pension....

Thanks

EdB
CN
Cecilia N's update27 May 2024, 11:42
Reviewer Update
Policy number:***
CN
Cecilia N's update27 May 2024, 11:52
Reviewer Update
Policy number:***
ID number:***

Each time I contact the consultants they always say I should correct n resend section 5a and section 9 of which I have corrected many times and I have proof of my correction

I ve got no choice but to seek for legal advise on ths matter

I'm tired of contacting momentum
Momentum (SA)
Momentum (SA)'s reply27 May 2024, 12:20
Official
Cecilia

The matter has been sent to the service area who will contact you soon.

Regards

EdB