Momentum is the worst of the worst

I was one of the SAA stuff who were retrenched at the end of august. I’ve never experienced such incompetence, laziness, unprofessional behavior like I did when the administrator of my pension was assigned to Anna Mphela (based at the Sandton head office). She doesn’t reply to calls, e-mails and even messages you leave for her via her colleagues. After a month after I had signed my exit papers I would check on the system the progress of my claim the system would say “awaiting tax directive” when I started putting pressure and phone momentum offices al***** the country all of a sudden the system now reads “missing documentation” I then decided I will withdraw all my funds and end the relationship with momentum. Then I get a call from someone in Cape Town who was delegated by Anna to ask “if I still wanna withdraw all my funds”. That was the last draw for me I ended up going to their offices personally to resolve this matter. My case is one of many that were experience by my colleagues. I pray that my next employer does not work with momentum.