Momentum is sooo bad ....

Item: Momentum (SA)
Rating: 1
Author: lourens.toerien lourens.toerien

What a disastrous company. I have tried for a week to put my staff on Momentum's STAFF CARE SOLUTIONS. E-m's call's, requests for callbacks and even a call to the complaints department (where I was transferred the the wrong department and the placed for 5 min on hold) NO ONE wants to talk to me about getting their product for my company. They must have to many clients and don't need new ones. Oooo but then I read the reviews on Hello Peter and realised I might have dogged a bullet by not using them.

Helpful (0)

Replies (3)

Momentum (SA)'s replyOfficial

24 Oct 2019, 13:34

Thank you for bringing your concerns to our attention. I will refer your enquiry to management for assistance.

Kind regards
NH

Momentum (SA)'s reply24 Oct 2019, 13:34

Official

Thank you for bringing your concerns to our attention. I will refer your enquiry to management for assistance.

Kind regards
NH

Momentum (SA)'s replyOfficial

24 Oct 2019, 13:46

Thank you for giving of your valuable time to discuss the problems which you have encountered. Please accept my sincere apologies for the inconvenience caused. As discussed please forward me the relevant mails and numbers in order that I may investigate the service failure.

I have requested the head of our Sales team to contact you.

Kind Regards

Sue

Momentum (SA)'s reply24 Oct 2019, 13:46

Official

lourens.toerien lourens.toerien's updateReviewer Update

24 Oct 2019, 14:11

Update: Momentum has contacted me. The said I will get an appointment ASAP. Will keep the process updated as well as confirm if there is a good outcome. Thank you Hello Peter

lourens.toerien lourens.toerien's update24 Oct 2019, 14:11

Reviewer Update

Update: Momentum has contacted me. The said I will get an appointment ASAP. Will keep the process updated as well as confirm if there is a good outcome. Thank you Hello Peter