MOMENTUM IS PATHETIC

I have submitted my withdrawal form on the 7 February 2023. I completed the form send it with my bank statement and my ID and I follow up with Gladys Maluleke on a regular basis she always reads my message but does not give me any feed back I have send message saying "Gladys I see you are reading my e-mail but not replying" If you phone Momentum they say hold on and never get back to you I can show you that this morning I have held on for 25 minutes and nobody gets back to you, when I phoned again I as informed by the switchboard operator that they are waiting for the broker WHY is it the broker money? No it is my money and I am going to loose my property due to the fact that has taken them 2 months to sort out my withdrawal. Momentum has no client relations whatsoever AND I WILL NEVER DEAL WITH THEM AGAIN, I WILL ALSO REMOVE OUR PORTFOLIO FROM THEM.