Momentum is dysfunctional.

I invested 10year investment with Momentum and the 10 year term ended on the 4th April 2023. Well I have never and hope never again have to put up with dealing with such a dysfunctional group of people. I eventually got the funds put into my account on the 30th September 2023. How Momentum is still able to keep there doors open for business with clowns like this working there is mind boggling to me.