1 reviews | Active since Apr 2021
Momentum is broke
I believe Momentum is bankrupt and are not being honest with their clients trying to process claims. I have been trying to process a claim on my pension for 3months now with no luck Michelle in Cape Town dealing with my claim is always unavailable and the colleagues have no access to my case even Management is not honest and make empty promises of getting back to you which they never do. It takes on average 15mins to 20mins for them to answer calls I've have called them several times of which they always tell me they will email Michelle to call me back and not even once this woman has called back to explain what is going on with my claim so which brings me to the assumption that they must be broke if raising half a million to pay me is taking so long and their only excuse for the past 3 months is that my case is at legal of which that legal should only take 2 days max according to them. I'm very disappointed with a company I highly regarded for a long time guess I should have stuck with Old Mutual with all my investments.
We are sorry to hear that you are not getting satisfactory results on your claim. Please allow us an opportunity to look at this claim and we will contact you to discuss it.
Kind regards
Andrew
We are sorry to hear that you are not getting satisfactory results on your claim. Please allow us an opportunity to look at this claim and we will contact you to discuss it.
Kind regards
Andrew
