OM
Obed M
1 reviews | Active since Aug 2019
20 Jul 2022, 13:52
Momentum is bad news
<div>Good day. I had very bad experience with Momentum. I claim for Investo partial cash withdrawal on 14 July 2022 which was supposed to be processed within 24hours. I am still waiting payment, no feedback no update. I then lodged complaint on 18 July 2022 which they ignored. This is a warning to anyone thinking of taking Momentum insurance- They don’t care.</div>
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Replies (2)OM
Obed M's updateReviewer Update
20 Jul 2022, 11:50This is bad service review, just ticked 5 stars by mistake, due frustration.
OM
Obed M's update20 Jul 2022, 11:50
Reviewer Update
This is bad service review, just ticked 5 stars by mistake, due frustration.
Momentum (SA)'s replyOfficial
20 Jul 2022, 14:08Dear Mr. Mohlamonyane,
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
ND
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
ND
Momentum (SA)'s reply20 Jul 2022, 14:08
Official
Dear Mr. Mohlamonyane,
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
ND
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
ND