Momentum is a no go

Its been approximately over 4 months now and i keep getting the same absurd service from the stuff at Momentum. The same excuse that the payment will be made this week and still nothing happens. How do you take more than 4 months to resolve a single client's issue. What is the turn around time to resolve 1 small issue? Now for 4 months their whole team are unable to fix what seems to be a small glitch, imagine if 100 people would have that same problem, then what? This is really unprofessional and pathetic. Better put your money somewhere else and not with these guys, lesson learnt, the hard way.