CN
Calvin N

1 reviews | Active since Oct 2019

11 Oct 2019, 08:55

MOMENTUM IS A *****.

It's a ********** company... If u have any insurance with it.. You family is going to suffer once I've passed.. They won't pay them they funds.. They will tell them about trustees they don't know... Talking from experience...you will only get a response from Sue saying the are investigating... I still say *****...

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply11 Oct 2019, 09:13
Official
Dear Mr Ntimane,

I am sorry to hear that your claim experience was an unfavourable one.  I have referred your posting to our claims manger who will make urgent contact with you.

Kind  regards,

N D'Arch
Momentum (SA)
Momentum (SA)'s reply11 Oct 2019, 10:11
Official
I refer to your telephone conversation where you advised that this complaint referred to your Uncles Death Claim and that he was a member of the Transnet Fund.

You state you have submitted documents to Momentum. I have confirmed that Momentum do not make a decision regarding the distribution of benefits and that this is made by the Fund.

We await the ID number in order that the Fund may investigate this further and also establish and confirm that there have been no ********** transactions as stated by yourself.

Regards

SdP
Momentum (SA)
Momentum (SA)'s reply11 Oct 2019, 10:38
Official
Further to our previous posting we wish to confirm as follows:  Your Uncle was a member of the Transnet Retirement Fund and all information was submitted to the Trustees  in terms of section 37C  death benefit distribution. The Trustees then have to make a fair decision as to who the dependents were. A decision was made by the Trustees and the distribution concluded in 2017. this is based on factual dependents.

Regards

SdP.