ZT
Zandile T
1 reviews | Active since Nov 2019
08 Sept 2022, 16:02
Momentum Investo Horrible service
Im so disappointed at service i have received from Momentum investo, i sent documents to withdraw and got confirmation that funds in my retirement annuity will be sent in my account with 7 to 10 working days, its the 13th day and still nothing, i have called them and they say everything is done they just waiting for a payment to be done, tomorrow will be the 14th day and still no confirmation of payment. What exactly should I do at this point.
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Momentum (SA)'s replyOfficial
08 Sept 2022, 16:17Dear Zandile,
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
ND
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
ND
Momentum (SA)'s reply08 Sept 2022, 16:17
Official
Dear Zandile,
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
ND
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
ND