mM
mapula M
1 reviews | Active since Jan 2024
12 Jan 2024, 15:35
MOMENTUM INVESTIGATORS NOT DOING THEIR JOB TO INVESTIGATE
Its almost 2 years since my father passed away. Till to date my father's retirement fund has not paid out. people have committed ***** trying to claim these funds. we have received calls from the momentum agent handling this case . He keeps informing us about his findings but no action he is aware if the *****, kids are coming stating they are my fathers kids DNA was supposed to be done but till to date no action from the momentum, investigators. when we call to follow up he the agent keeps telling us the same information he has been giving us. The manner in which this case is being handled is unprofessional. all documents were submitted but still they are not doing anything.
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Replies (1)Momentum (SA)'s replyOfficial
12 Jan 2024, 15:59Dear Mapula
Thank you for your message.
Kindly provide us with the policy number or alternatively your father's identity number on a private reply, in order for me to ensure that your complaint is routed to the correct department.
Thank you for your message.
Kindly provide us with the policy number or alternatively your father's identity number on a private reply, in order for me to ensure that your complaint is routed to the correct department.
Kind regards
Mvdm
Momentum (SA)'s reply12 Jan 2024, 15:59
Official
Dear Mapula
Thank you for your message.
Kindly provide us with the policy number or alternatively your father's identity number on a private reply, in order for me to ensure that your complaint is routed to the correct department.
Thank you for your message.
Kindly provide us with the policy number or alternatively your father's identity number on a private reply, in order for me to ensure that your complaint is routed to the correct department.
Kind regards
Mvdm
