AS
Angeline S

1 reviews | Active since Mar 2016

30 Dec 2022, 10:08

Momentum ignores withdrawal claims

Momentum have received my paperwork for fund withdrawal on the 16 November but have not bothered to contact at all since then. Instead I receive a reply from Charlton Pheifer promising a reply but nothing is forthcoming. Extremely bad service. My fund value has decreased in one year with no valid explanation.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply30 Dec 2022, 12:18
Official
Dear Angeline

Your posting has been duly noted.  I can assure you that the matter will receive urgent attention.   Please accept our apologies for the frustration and inconvenience that his situation has created for you.

Kind Regards
Floraine