Momentum Has Left Me Stranded and Desperate

Momentum Has Left Me Stranded and Desperate

I resigned from my previous employer and submitted my claim to Momentum to withdraw my savings on 20 may 2024. I was told it would take 2–3 weeks. It is now 10 weeks and I have still not received my money.

I relocated to Durban from Johannesburg, secured a new job, and planned my finances carefully around the payout Momentum promised. Because of their endless delays, I am now stranded in a new city with no family or support, struggling to afford transport to work and even my basic living costs.

Every time I call, I’m told my money is still “disinvesting” — for over two months! This is unacceptable, ********, and cruel. I trusted Momentum with my hard-earned money, and now they are failing me when I need it most.

I am pleading with Momentum to pay what is due to me immediately. Their negligence has left me humiliated and desperate. This has gone beyond poor service — this is destroying people’s lives.