HS
Hilmar S

1 reviews | Active since Oct 2012

04 Sept 2015, 10:06

Momentum Golf village keeps taking my money

I called the Tygervalley Momentum Golf village to cancel my subscription on 3 March 2015 and spoke to Melany. I was told to send an email to [Email Removed] which I did the same day. On 3 June 2015 the membership fees were still being deducted and I forwarded the original email to [Email Removed] I was then copied into an email from Bobby Nic to Morne requesting that he calls me about the email I sent. I received no further communication.<br> <br> Today when my wife called to inquire about the cancellation, she was told that I should have gone to the Somerset West branch, and completed a cancellation form. At no point was I informed of this. In the mean time my account has debited with R2359.38 over the past six months for a subscription I no longer want.<br> <br> I feel like I am being ******.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply04 Sept 2015, 10:14
Official
Hello DonnieH,

Thank you for bringing this to our attention.

A manager will make contact with you shortly.

Kind regards

Natasha