gL
galeboe L

1 reviews | Active since Jan 2015

18 Jul 2018, 09:42

Momentum fundsatwork withdrawal

I have grown impatient with momentum and it's staff. The have been have my funds at work account from which I made a withdrawal months ago...March to be exact and up to now they have been giving me the same excuse that my bank details do not match up. I have sent confirmation letters and bank statements over and over, even went to the bank to check if there is anything wrong with the account and I got confirmation that my bank account is fine. I do not know if this is a tactic to delay giving me what's due to me or they are just *********** but I need this sorted out really quick.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply18 Jul 2018, 10:06
Official

We appreciate you raising your concerns with us. We will investigate and I can assure you that a manager will contact you.

Regards,

N D'Arch

Momentum (SA)
Momentum (SA)'s reply18 Jul 2018, 12:08
Official

I confirm that our Portfolio Manager has called you and advised you to go to the Bank to obtain confirmation from them.

I do understand your frustration, however we have done our absolute best in order to try and get the claim paid.

Kind Regards

Sue