Momentum FundsAtWork

I submitted a pension withdrawal claim in February 2021 and was advised I would receive my funds in 2-6 weeks. It is now 12 July and I have received NOTHING. What is worse, I cannot get a response from the two people (Rakesh Jivan and Tandokazi Ncatsha) handling my claim. They sent me a payment finalisation document but the account details on the form are NOT my details I submitted in February - they were for a Momentum Group account. Since they sent this to me, I have not heard from them despite calling the customer services line, and multiple email attempts. Even the client services team can't get hold of them.

I have not received any explanation for why things are taking so long, nor why my finds appear to have been transferred to a Momentum Group account when I requested they be transferred to the account details I provided (which they even checked can confirmed were all good!)

No Idea what more I can do to get a response...