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Saudiq C

1 reviews | Active since Feb 2025

05 Feb 2025, 06:53

Momentum Funds at work waiting time (3 months and counting)

I left my employer November 11 2024 , was told to wait for last payment on 11/30/2024. Was told to sign a document..followed through was told 14-21 business days. It's currently the 5 February 2025 , no update , no communication , no transparency NOTHING. This is absolutely ridiculous that we have to beg for our funds , which are Highly needed. Thank you for the poor service and long waiting times.....funny enough I paid the amount to speed it up aswell but I'm still 2 months going for 3 waiting.

0
Replies (7)
Momentum (SA)
Momentum (SA)'s reply05 Feb 2025, 07:32
Official
Saudiq

We take note of your posting. In order to assist us, can you please provide us with your identity number?

Thank you kindly,

Regards

EdB
Momentum (SA)
Momentum (SA)'s reply05 Feb 2025, 07:38
Official
Saudiq

The matter has been referred to the relevant fund manager, and they will be in communication with you.

Kind regards

EdB
SC
Saudiq C's update05 Feb 2025, 07:43
Reviewer Update
Appreciate the communication....unfortunately I have no faith in a speedy response.
SC
Saudiq C's update05 Feb 2025, 11:44
Reviewer Update
Just got off a call with the Amazon department. MY CLAIM HAS YET TO BE SENT FOR TAX APPROVAL!!. This is ridiculous.....I started my claim in November but they haven't even let it go for tax approval which is another 14-21 business days. POOR POOR POOR service
Momentum (SA)
Momentum (SA)'s reply05 Feb 2025, 13:27
Official
Saudiq

I can only alert the relevant business area, which I have already done.

I am sorry to hear that you are still unhappy.

Thanks

EdB 
SC
Saudiq C's update25 Feb 2025, 19:30
Reviewer Update
It's going to March and I have yet to know where my funds are. I've been told 7 business days by every agent I called....everyone repeats the same stupid responses that gives no clarity to the situation.

I would never recommend anyone do business with Momentum.
This is the worst experience I have had with any company ever.
No calls , no emails , no nothing but "Everything will be sorted in 7 business days"
Momentum (SA)
Momentum (SA)'s reply26 Feb 2025, 07:57
Official
Saudiq

The HelloPeter - team can only alert the relevant fund manager about your posting, which is what we will do on your behalf. The relevant fund manager will have to assist you accordingly. 

The matter has (again) been referred to the fund manager for assistance.

Kind regards

EdB