LM
Lisab M
1 reviews | Active since Feb 2021
10 May 2024, 14:38
Momentum Funds At Work ....Pathetic
Momentum is pathetic. I have been waiting for my pension fund payout from Funds At Work for the past 3 weeks!!!!! When I called the consultant I was told there is an error on the system and Momentum cant even confirm when this issue will be resolved and when I can get my money!!!!What makes me angry is that they don't even have the decency of communicating the issue to their clients. I mean we plan our lives based on this money as per the payment date! Now my life is a mess, I have to apply for loans that I have to pay back with interest as I was dependent on the payout.
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
10 May 2024, 15:11Dear Lisab
Thank you foryour message. I have referred your request to the fund managers for further assistance.
Kind regards
mvdm
Thank you foryour message. I have referred your request to the fund managers for further assistance.
Kind regards
mvdm
Momentum (SA)'s reply10 May 2024, 15:11
Official
Dear Lisab
Thank you foryour message. I have referred your request to the fund managers for further assistance.
Kind regards
mvdm
Thank you foryour message. I have referred your request to the fund managers for further assistance.
Kind regards
mvdm
Momentum (SA)'s replyOfficial
13 May 2024, 17:13Dear Lisab
I refer to my previous correspondence. Our consultant is trying to contact you.
Kindly provide me with your identity number in order for us to assist further.
Kind regards
mvdm
I refer to my previous correspondence. Our consultant is trying to contact you.
Kindly provide me with your identity number in order for us to assist further.
Kind regards
mvdm
Momentum (SA)'s reply13 May 2024, 17:13
Official
Dear Lisab
I refer to my previous correspondence. Our consultant is trying to contact you.
Kindly provide me with your identity number in order for us to assist further.
Kind regards
mvdm
I refer to my previous correspondence. Our consultant is trying to contact you.
Kindly provide me with your identity number in order for us to assist further.
Kind regards
mvdm
LM
Lisab M's updateReviewer Update
14 May 2024, 08:26Good day mvdm
Please note I spoke to someone from Momentum and they promised that they will escalate the issue and will send me an email confirmation within 48 hours. Hope Momentum keeps their promise and the issue will be sorted as soon as possible.
Thank you
Please note I spoke to someone from Momentum and they promised that they will escalate the issue and will send me an email confirmation within 48 hours. Hope Momentum keeps their promise and the issue will be sorted as soon as possible.
Thank you
LM
Lisab M's update14 May 2024, 08:26
Reviewer Update
Good day mvdm
Please note I spoke to someone from Momentum and they promised that they will escalate the issue and will send me an email confirmation within 48 hours. Hope Momentum keeps their promise and the issue will be sorted as soon as possible.
Thank you
Please note I spoke to someone from Momentum and they promised that they will escalate the issue and will send me an email confirmation within 48 hours. Hope Momentum keeps their promise and the issue will be sorted as soon as possible.
Thank you
Momentum (SA)'s replyOfficial
14 May 2024, 08:57Dear Lisab
Thank you for your feedback.
Kind regards
Mvdm
Thank you for your feedback.
Kind regards
Mvdm
Momentum (SA)'s reply14 May 2024, 08:57
Official
Dear Lisab
Thank you for your feedback.
Kind regards
Mvdm
Thank you for your feedback.
Kind regards
Mvdm