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MamaRetshepisitswe M

1 reviews | Active since Sept 2020

09 Sept 2020, 15:32

Momentum Funds at Work is the absolute worst!

Momentum Funds at Work is the absolute worst! I resigned from my job in July, completed the process to have my funds withdrawn on the 10th of July, it is two months later and still nothing. Today was the second time I phoned them only to be given the same response that my application is in payment process.

The worst thing is that our employers choose these really *********** companies to take over our funds and make a mess of them. I am the one who must now run after them, use my airtime to phone them and still noting. I cannot tell you just how disgusted I am!

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply09 Sept 2020, 15:41
Official
Thank you very much for the feedback that you have provided to us.  A manager in our Employee Benefits department will contact you to assist with your query.

Kind regards,

ND.
Momentum (SA)
Momentum (SA)'s reply10 Sept 2020, 08:57
Official
Please accept our most sincere apologies for the poor service which you have received.
 
I confirm as per our telephone conversation that the claim was paid today.
 
Kind Regards
 
Sue