Momentum funds at work horror!!!

If I could give a zero review I would. Momentum has given me the run around with regards to my withdrawal claim from funds at work. A process that was meant to take 26 working days has been long drawn out and frustrating. Ive recorded every call where ive been told different lies and stories to prolong paying out the claim. Ive been to aars who said that this is normal for Momentum and that they purposely send them them incorrect information and they deal with 100s of complaints on their end about it. Whats worse is that I was promised my pay put weeks ago. They confirmed sars has approved my tax directive however today they said they made an error. 1 was approved but they need to submit a second one for the other fund. Im dealing with MAHEER. The level of incompetence ive experienced is frustrating to say the least. I call daily to be promised that we are at the final stage. Im meant to be waiting 48 hours as per the last call however there's more lies. I will take all these recordings to social media. The service is pathetic!!! Can never be put through to a manger. They are never available. Sort this out now. Dont give me a generic response and infuriate me. You are dealing with people's lives