Momentum Funds At Work

I recently called momentum funds at work and was assisted by 2 ladies. The one I can't remember her name the other one is Sharon Motaung. The call cut on both occasions and no one called me back. I've been waiting for my provident fund to payout and it's already been over 30days. I was told it will only take 27days. It's very unprofessional and insincere from momentum and their staff. I hope to have this issue resolved asap.