1 reviews | Active since Nov 2021
MOMENTUM FUNDS AT WORK DISGUSTING SERVICE!!!
I have fundsatwork with you guys , I left my company 3 months ago ,submitted my claim and sent in the documentation needed to process the claim its been 3 months , I get no communication from you guys ,I call in 4 times call either gets dropped ,or I get told its been escalated . I called in again today only to hear that there is a issue with the quality checker and its been on hold until their issue has been solved , then the consultant said once its been done with quality checker you must wait 10 days and then wait the banking days until payment is recieved . What a company !! That calls themselves reputable ! . I have been with Sanlam and Alexander forbes with much bigger claims and their turn around times is 2 weeks from submitting to payout . Momentum funds at work is ridiculous!! No communication whatsoever from them on regarding what stage of the claim its at . Bad to worse !! Never again !
Thank you for your posting. I have redirected the post to our Employee Benefits for further assistance.
Regards,
ND
Thank you for your posting. I have redirected the post to our Employee Benefits for further assistance.
Regards,
ND
