KK
Kyle K
1 reviews | Active since Aug 2023
09 Sept 2024, 13:01
Momentum Funds At Work - AVOID AT ALL COSTS!!!!!
Momentum Funds At Work - AVOID AT ALL COSTS!!!!!
I have been dealing with the Momentum funds at work team since March trying to move my pension fund to my new employers fund with no success or end in sight. I had a pension fund with another service provider that was transferred within 1 month, 7 months later and still waiting for Momentum.
The only reason I am giving them 1 star is because 0 stars isn't an option. I recently completed an online review indicating that I was unhappy with the service received. One would like to think that someone would get back to you and help rectify the situation, sadly not the case with Momentum.
I highly recommend that you stay away from Momentum Funds At Work.
Helpful (0)
Replies (6)0
Replies (6)
Momentum (SA)'s replyOfficial
09 Sept 2024, 15:56Dear Kyle
Thank you for your message.
I have referred your complaint to the fund managers for further assistance.
Kind regards
Mvdm
Thank you for your message.
I have referred your complaint to the fund managers for further assistance.
Kind regards
Mvdm
Momentum (SA)'s reply09 Sept 2024, 15:56
Official
Dear Kyle
Thank you for your message.
I have referred your complaint to the fund managers for further assistance.
Kind regards
Mvdm
Thank you for your message.
I have referred your complaint to the fund managers for further assistance.
Kind regards
Mvdm
KK
Kyle K's updateReviewer Update
26 Sept 2024, 12:59Dear Momentum Team,
My issue is still outstanding and has not been resolved which is honestly not surprising at this point. I will be taking this matter further and escalating in the hope that someone will eventually conclude my matter.
The service that Momentum offers is absolutely shocking, I have no idea who would want to do business with Momentum.
My issue is still outstanding and has not been resolved which is honestly not surprising at this point. I will be taking this matter further and escalating in the hope that someone will eventually conclude my matter.
The service that Momentum offers is absolutely shocking, I have no idea who would want to do business with Momentum.
KK
Kyle K's update26 Sept 2024, 12:59
Reviewer Update
Dear Momentum Team,
My issue is still outstanding and has not been resolved which is honestly not surprising at this point. I will be taking this matter further and escalating in the hope that someone will eventually conclude my matter.
The service that Momentum offers is absolutely shocking, I have no idea who would want to do business with Momentum.
My issue is still outstanding and has not been resolved which is honestly not surprising at this point. I will be taking this matter further and escalating in the hope that someone will eventually conclude my matter.
The service that Momentum offers is absolutely shocking, I have no idea who would want to do business with Momentum.
Momentum (SA)'s replyOfficial
26 Sept 2024, 13:07Dear Kyle,
We have forwarded your posting on to the Funds@work department for further action.
We have forwarded your posting on to the Funds@work department for further action.
Momentum (SA)'s reply26 Sept 2024, 13:07
Official
Dear Kyle,
We have forwarded your posting on to the Funds@work department for further action.
We have forwarded your posting on to the Funds@work department for further action.
Momentum (SA)'s replyOfficial
26 Sept 2024, 13:22Dear Kyle,
Please can you respond via the "private reply" function and provide your ID number.
Please can you respond via the "private reply" function and provide your ID number.
Momentum (SA)'s reply26 Sept 2024, 13:22
Official
Dear Kyle,
Please can you respond via the "private reply" function and provide your ID number.
Please can you respond via the "private reply" function and provide your ID number.
Momentum (SA)'s replyOfficial
18 Oct 2024, 10:51Dear Kyle
We have again escalated your comments for assistance to the fund manager.
We have again escalated your comments for assistance to the fund manager.
Momentum (SA)'s reply18 Oct 2024, 10:51
Official
Dear Kyle
We have again escalated your comments for assistance to the fund manager.
We have again escalated your comments for assistance to the fund manager.
KK
Kyle K's updateReviewer Update
29 Oct 2024, 11:03Momentum Team,
Still waiting for the above to be resolved. Going onto 9 months now that I have been trying to resolve this issue. The service Momentum offers it's clients is honestly disgusting.
Still waiting for the above to be resolved. Going onto 9 months now that I have been trying to resolve this issue. The service Momentum offers it's clients is honestly disgusting.
KK
Kyle K's update29 Oct 2024, 11:03
Reviewer Update
Momentum Team,
Still waiting for the above to be resolved. Going onto 9 months now that I have been trying to resolve this issue. The service Momentum offers it's clients is honestly disgusting.
Still waiting for the above to be resolved. Going onto 9 months now that I have been trying to resolve this issue. The service Momentum offers it's clients is honestly disgusting.