1 reviews | Active since Oct 2016
Momentum Funds at work
This company is horrible and unreliable! Customer service is **********! I have been struggling to get a meaningful response as to why my funds at work is not being paid out to me. At first ,after 4 weeks of putting in a withdrawal application, I called and they told me the funds will be in my account in the next 3 days , a week goes by and there's nothing , I call back again and they say the payment was rejected because they have received additional contribution from my former employer so they will request clearance from SARS which usually takes a day , 3 days go by and there's nothing again , I call back and they tell me oh they are going to send my funds to SARS for clearance , then i knew they were bluffing me because they keep telling me stories. I call again the following tuesday after the lady(Lesedi) ,processing my claim fails to call me after she had promised to update me on monday when she has released the payment , I speak to Jerry who say he will do a follow up and get back to me on wedensday before 09:00 am , to no surprise he doesnt call. I call him comes still nothing , I call back again , same story . Till today they haven't paid my provident fund. This is not a reliable company . If you looking to invest please seek alternative company.
Thank you for informing us of your concerns. The matter will be referred to management in order to investigate and provide you with the necessary feedback.
Kind regards
Natasha
Thank you for informing us of your concerns. The matter will be referred to management in order to investigate and provide you with the necessary feedback.
Kind regards
Natasha
We would like to sincerely apologise for the poor service which you have received.
Management has confirmed that they will call you and that your claim will be paid today.
Kind regards
Natasha
We would like to sincerely apologise for the poor service which you have received.
Management has confirmed that they will call you and that your claim will be paid today.
Kind regards
Natasha
