TK
Tebogo K

1 reviews | Active since Dec 2017

13 Dec 2017, 08:56

Momentum funds at work

i have app**** for my funds withdrawal in October 2016 to date December 2017 i am still being told they are waiting for approval.i have been sending emails no one responses when i call i am always told this and that is missing when i prove that those thing have been sorted and emailed to them,the story changes to waiting for approval from their financial department,how long does it take for momentum to release money its been more than a year?why they never respond to emails?their official said to me she cant tell when it will be paid but it takes time.Why are they refusing to pay me back my money?

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply13 Dec 2017, 14:12
Official

Thank you for the opportunity to be of assistance to you. A manager will contact you shortly.

Regards,

N D'Arch

Momentum (SA)
Momentum (SA)'s reply13 Dec 2017, 15:10
Official

The scheme was terminated effective 30 June 2016. There are outstanding documents which have been requested from the Employer in order to submit this as a liquidation.

Unfortunately no claims may be paid until the liquidation has been finalised.

Kind Regards

TK
Tebogo K's update13 Dec 2017, 15:56
Reviewer Update
The company is not being operational currently and if your have requested documents and no one is replying to your request, why is that affecting my own contributions to you?who is the person you requesting the info from?have you spoken to anyone from the company?as far as i know the company emails are not even working? for how long will you guys wait for the company to submit whatever you saying its outstanding.I WANT MY MONEY
TK
Tebogo K's update13 Dec 2017, 16:00
Reviewer Update
you cant be waiting the whole year to finalize issues in your own hands