KL
Kagiso L

1 reviews | Active since Jan 2017

05 Jan 2017, 10:33

Momentum FNB Pension Fund Surplus

<p>Good Day,</p> <p> </p> <p>My name is Kagiso and I am a former FNB employee who is trying to claim from the FNB Surplus Pension Fund.</p> <p> </p> <p>I have emailed and tried calling Momentum for my FNB Surplus Pension Fund.</p> <p> </p> <p>I've called the call centre since last year sent emails and no one responds or answers the phone.</p> <p> </p> <p>It is frustrating as I thought that Momentum is a reputable company and I havent recieved the desired service at all.</p> <p> </p> <p>No one responds or even calls back and the call centre line is not answered.</p>

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply05 Jan 2017, 11:06
Official

We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. I will re-direct your posting to a manger and they will contact your shortly.

Kind regards

Michele Coetsee

Momentum (SA)
Momentum (SA)'s reply06 Jan 2017, 07:38
Official

I received confirmation that Mr Madhav had made contact with you.

Mr Madhav has requested that your Reserve Allocation Communication pack be emailed to your address as provided i.e. *** The email will be delivered to your nominated email address within 24hrs. Once your Reserve Allocation pack has been received, kindly logon to our website (mentioned below) and submit your claim.

Kind regards

Michele Coetsee