KL
Kagiso L

1 reviews | Active since Jan 2017

05 Jan 2017, 14:40

Momentum FNB Pension Fund Surplus

<p>Good Day,</p> <p> </p> <p>I had a complaint earlier this morning and was contacted on Hello Peter by Momentum and told I would be contacted. Its almost 5 hours later still nothing.</p> <p> </p> <p>By Shortly did they mean tomorrow? A week later or next month?</p> <p>Haven't received any response as yet... my number is ********** </p> <p>Please can someone call me to sort out my pension claim.</p> <p>Look forward to hearing from you.</p> <p>Kind Regards.</p> <p>Kagiso</p>

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply05 Jan 2017, 15:09
Official

Kindly note that your initial complaint was referred to the relevant department and you will receive a call in due course. We have understanding for the fact that you may be frustrated and kindly request that you allow us sufficient time to respond.

Your complaint will be addressed under your initial complaint and hence this additional complaint will now be classified as finalised, purely for administrative purposes. You may add additional messages under your initial complaint, should you wish to supply us with additional information.

Kind regards

C Klopper