GH
Gavin H

1 reviews | Active since Mar 2009

07 Mar 2021, 05:27

Momentum dragging it feet

I submitted withdrawal forms almost a month ago and although the response was 7-14 days. When I phoned was told momentum captured the application wrong but still Momentum is not paying out the withdrawal and my colleague has been paid out for more than a week. Disgraceful service.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply08 Mar 2021, 09:11
Official
Dear Gavin,

Thank you very much for the feedback that you have provided to us.  Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them.  You will be contacted shortly.

Regards,

Nicolette.
GH
Gavin H's update16 Mar 2021, 09:40
Reviewer Update
Will never ever recommend Momentum. Will not trust them with a sent of my money.