DC
David C

1 reviews | Active since Aug 2011

20 Feb 2020, 15:38

Momentum dont pay out

Momentum delay decision on claims for pathetic reasons. No idea who reviews there the medical info given for claims.My medical report states I need a cataract operation. Not only does it state that I need the operation. The operation has been booked. Hope I dont have a heart attack. By the time they have finished with there pathetically slow claims process. I will be dead. In the mean time I will walk around with one functioning eye. Will be reffering this to OSTI. David

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply20 Feb 2020, 17:48
Official
Thank you for bringing your concerns to our attention. We have escalated the matter to the relevant department for urgent assistance.
Kind regards
Qhakazile
Momentum (SA)
Momentum (SA)'s reply21 Feb 2020, 12:44
Official
Claims management has confirmed that they could not get hold of you and left a message on your voicemail.

They also sent an email to askfor a convenient time that they may contact you.

Kind regards
NH